I took my daughter into ace tattoo. She wanted her first tattoo. When we got there everyone was standing outside talking and smoking cigarettes out front of there shop. We told them what she wanted and told us that they could do it. Chuck took my daughter and did her tattoo which turned out horrible. It took him less than 20 min if that and we were not pleased. I'm very upset how it turned out on my daughter who was very upset and looks like crap. She doing everything she can to get rid of it cause she is very embrassed to show it off. I went back there the next day and told them it needs to be fixed. Nothing was resolved because they seen nothing wrong with it. As far as the other reviews I believe that we did not see chuck wash his hands after having a smoke. I have seen places where they wash their hands, sanitized the station and make it clean right in front of u. This was the worse experience that I have seen. I would not recommend anyone to them because the tattoos are horrible. They would not refund money back and if it's your first tattoo I would do researching and read the reviews before going. I would hate to see someone lose out money on a tattoo that didn't match what u brought in. So please be careful where u go.