I have been coming here for a few years now and have always been overly satisfied with the craftsmanship and attention to detail. I have taken numerous dress shoes and boots for re-soles and overall refurbish and have never been disappointed. Here is a latest example of a pair of Johnston & Murphy Melton's where they did a half re-sole - wish I had a before picture as they were looking like they were on their last leg, and now look brand new. Johnston & Murphy at Fashion Square does not do shoe service anymore, they simply recommend this store! Great proof of their craftsmanship.