I traveled from NYC to AZ for my wedding, and didn't have a chance to meet with Melissa beforehand. We exchanged photos over email, and with just that information alone Melissa did a great job with my wedding updo. The style matched exactly what I had brought in for the photo and my updo lasted all night, which surprised me given how active my husband and I are on the dance floor. (He's Latin and likes to do a lot of spins and dips.)
She did a great job on my bridesmaid's hair as well, which was difficult given that it doesn't hold curls very well. We didn't have a photo or anything for her hair, but Melissa did a great job matching it with the rustic theme of the wedding party.
The only thing I didn't like was the wait. We got in about 30 minutes after our appointment time, but other than that everything was fantastic!