As if waiting in the long line due to employee lag time is not bad enough, you have to wait in a facility with no AC. The employees work as slowly as possible and do not make efficient use of their time. Instead of opening another line to speed up a the wait process for customers sweating their behind off, they had an employee sitting there selling stamps to NO ONE. I eventually left the facility when one of the employees returned from break and stood around without assisting a customer ASAP. When you add heat to long wait time, you get unhappy customers.