This is the second baby my wife and I are having and only because of familiarity with their system we went back. Along with the familiarity came the same issues. Almost every bill we get I have to call and deal with over charges they conveniently add. Keep in mind these charges are in excess of $150 most times, every time they apologize and adjust it back down. This time they sent me a bill claiming I am 120 days over due and owe a late fee of almost $500. I have Tricare and they pay for 100% of everything, I am curious where these charges are coming from and why my insurance isn't paying for it. At the end of the day if my insurance isn't paying for it then they are attempting to charge for things that are unauthorized in their agreement with insurance providers; it now seems they are trying to get the money from me... Which we will not pay.
BOTTOM LINE... THEY OVER BILL EVERY TIME AND IF YOU DON"T STAY ONTOP OF IT, YOU WILL OVER PAY!!!