Today was my first experience inside this branch. I have always used their drive-thru ATM machines up until today when I had a matter that required assistance from a real person. I was nervous. I haven't had good experiences with the Bank of America telephone helpline. However, today I was so pleased with amazing customer service. I explained my issue to Brian the bank teller. Once he understood my issue he asked for the assistance of Eric. Eric sat with me to find the root of my issue and within 15 minutes I was out the door on my way home with my problem completely solved. All staff members I came in contact with were intentional to listen to me and quick to help me find a solution. It was easy to tell that the staff at this branch work well together and make a great team. I am a very satisfied customer and I am thankful to have my finances at Bank of America. Thank you all for your assistance this afternoon! You made my day!