rev:text
| - I used to live just a few blocks from this great speciality pet store, but it wasn't there at that time. Moved away, came back 6 years later and now live in Silverado ranch area. I feed my dobie's the best dry food called ACANA. Was usually hard to find. Was driving all the way over to Mountain Edge to get their food. I thought, there must be someplace closer. after a little research, I found "At your Service Pet Supply. They not only had my Acana, but, almost every great food out there for your dog or cat. I don't think I ever met the owner or manager, but they have a lot of young adults working there. Most of them are very friendly and somewhat helpful, a couple there that you can tell has not done a lot of research on dog food, so when you asked them a question, they just read off the package, you could tell they really didn't know much about the product. But, the real reason I am giving them 5 stars, is...I spend 70 dollars there on average every flippin 10 days to feed my 3 dogs. One saturday, my pups were out of food, and I hopped in my car to go buy their Acana. CAR WOULD NOT START!! called at your service, and explained my problem, and asked them if they would deliver with a small fee of course. I believe it was Ashley I spoke with, she said let me call my manager to see if that is possible? She called me back quickly and said yes, they would deliver later that day for a 10 dollar charge. I thought that was awesome of them. and especially on a busy day. At your service really relived my stress of getting food for my dogs that day, I would have had to rent a car just to do that! So...THANK YOU AT YOUR SERVICE PET SUPPLY!!
MY ONE AND ONLY SUGGESTION TO THE OWNER, IS THAT I WOULD HAVE EVERY EMPLOYEE THAT WORKS THERE RESEARCH EVERY BRAND OF DOG FOOD THEY CARRY SO THAT THEY CAN ANSWER QUESTIONS TO THE BEST OF THEIR ABILITY, AND NOT JUST READ OFF THE PACKAGE. My company is now transfering me back to southern California to the Murrieta/Temecula area, and now, I have to go through the same thing and find another great speciality pet store.
THANK YOU AGAIN, "AT YOUR SERVICE PET SUPPLY" you are a great neighborhood pet store. Best wishes to all of you.
Vicky
|