I have tried this place a couple of times and let me tell you what. NOT FOR ME!!!!!! First off I enter the store and the dining room is empty. Not even an employee. It took a few minutes for one to emerge from the back. Well great. This individual was a statue who barley spoke or moved for that matter. I tried voicing my complaint to the "district manager" who the employee ended up telling me she wasn't the DM just some bimbo claiming to be (not very profesional) but this lady named linda was not helpful at all and I now understand the employees frustration towards her. She didn't care at all about my problem and walked away. HOW DID YOU GET PROMOTED?!?!?! I finally got my food after almost 30 MINUTES!!!!! It was cold and tasted like rubber. I would have asked for my money back but the people here were so outrageously blank minded that I just threw out the meal and went to panda express across the street. Also to add to the whole insult I experienced half the store smelled like sewer gas and the floor was turning black. I never had bad experiences when the old managers Thomas and Kathy were there. The store was always clean and employees actually made you feel welcome. I was starting to enjoy this place. It is obvious this establishment has no concern for the way there store performs and no proper management is in place. I am never going back and I hope this company goes under.
I have voiced a formal complaint with there corporate office but never heard back. I submitted another one concerning my new issue. lets see if they actually can be profesional and try to contact a pissed and outraged EX customer!!!!!