Ordered via the mobile app at the aliante store in Las Vegas. We went to pick up and my mother ordered a cup of water. It took about 3 minutes to even be noticed to ask for it. Then when Bianca brought the cup of water she said just so you know, you need to order it at the register. I told her we ordered on the app and she said, in an annoyed tone, you can't order it on the app. I said I know which Is why I did it here. She rolled her eyes and said don't ever order water over here again. I asked for her name and she smiled and said Bianca. No problem, I can go to another store just a few miles away.