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  • Alright, here is the down-low, I've been going to Melt since 2010 when they opened their Cleveland Heights location and have since been to the Lakewood, Mentor, and Independence locations numerous times. At the beginning I ate there way too often and have had most of their menu (and they have experimented with many different menus and monthly specials over the years), but then I kind of got burnt out. Melt took away the coleslaw, the prices seemed to get higher and higher, food quality seemed to lessen as they expanded, and there was the unfortunate experience with that clambake melt in 2014. (This sandwich was so bad I left Lakewood Melt a 1 start review along with completing their receipt survey. Their director of operations put aside a $20 gift card for me towards a future purchase and it took me over a year to use it). After that terrible experience I have tried Melt 3 times since (New Bomb Turkey, Winner Chicken Dinner, Voodoo Chicken) and I feel okay enough now to give them a higher rating. The food has been good and portion sizes have been big enough to split into two meals for me. Doing so also wards off feeling too much disgust and regret. I mean, sometimes I spend the $3 to upgrade to a side salad instead of fries, other times I really love the unsalted fries dipped in that rosemary garlic aioli stuff mmm. Staff has been friendly and helpful when I don't have my Big Cheese Club card on me but still want to add my purchase towards my points. Incredibly loud inside. Went here for lunch to celebrate a co-worker's birthday and it was hard to hear what the people at my table were saying. Last remark: it's unfortunate Melt has entered into money hungry chain status with ten locations in NEO and Columbus now. Maybe I am being a salty brat, but I just don't view them as a cool unique Cleveland restaurant anymore, they're turning into a hipster Mr. Hero (better tasting than Mr. Hero, but still).
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