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  • I didn't think our experience with Camping World Service (CWS) could get any worse after purchasing the rig from CW in Boise. Why Boise? The rig was $16,000 cheaper than the "best" offer in Vegas. We had 3 minor repairs that were covered under warranty after bringing the rig (2016 Montana High Country) home. We had to wait 3 weeks to get an appointment. It took another 2 weeks to get a phone call saying they finally saw the coach and would let us know what was needed. Why the hell did I have a freakin apppointment for it to sit there for 2 weeks!!! Then a few days later a phone call that the parts had been ordered and we could pick the rig up. Excuse Me!!!!! It's 1 1/ 2 hour round trip from our northwest Las Vegas home to CW. We left the rig there. After another 3 weeks I got to pick it up. Here's where I really get irritated. The lot man brought the rig, dropped it and left. I'm there by myself trying to line up the coach to our 5th wheel, and the coach has no battery power to lift it. I walked the 50 yards back to the "service" department to get help. Whether it was my husband or just myself hooking up, someone should be there to ensure that we're good to go. I truly wish that Johnnie Walker RV carried the brand we bought. We love their service department and have always felt like a valued customer. Moral of this story- Camping World Service, whether it be located in Boise or Las Vegas should be avoided if at all possible.
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