Worked with them a month with all kinds of assurances that the loan request would go through. For a month I kept uploading into their system more and more personal, financial information. In the end they denied the loan due to a short sale two years ago even though they knew of the short sale before the loan application was initiated. I would recommend working with your bank, not Quicken Loans. They end up with all your information in their electronic system and you will have no assurances of security or what they might do with that information in the future. Stay away from Quicken Loans.