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| - I've been seeing Dr. Grant for about 15 years now, just recently switching to a new doctor. Both my parents and my brother have always gone to Doctor grant as well. After so many years of loyal patronage to this business, my entire family finally had to move to a different practice after Dr. Grant and my dad got into a disagreement. My Dad had an appointment at 9:30 and promptly arrived on time. Apparently the appointment was supposed to be at 8:30 and not 9:30. Dr. Grant started berating my dad because due to my dad's "tardiness", Dr. Grant missed his daughter's soccer game. My dad had no idea the appointment was supposed to be at 8:30 instead of 9:30 and that was a scheduling error on his (Dr. Grants) receptionist's part, but Dr. Grant took it as a personal slight and lashed out at my dad for it. Completely unprofessional.
Quite frankly, Dr. Grant has always been super friendly and very nice every time I've seen him, so this was quite out of character for him but nonetheless inexcusable. His otherwise friendly demeanor was really the only reason we ever stuck around because his receptionists are incredibly rude and always have been. They have a permanent stank look on their face and have never been nice. The other gentleman that works there is a little strange, but friendly.
Everything that had happened is not the reason why i am writing this review. I'm writing this review because upon seeing my new eye doctor, I realized how much of a sham Dr. Grant really is. My new doctor performed several tests on me that i hadn't had completed SINCE i had my very first appointment with Dr. Grant almost 15 years ago! The doctor was shocked that I hadn't had these routine tests done in so long, because they are SUPPOSED to be done EVERY YEAR! I'm not talking about the "can you read these set of letters" tests, i'm talking about the depth perception test, the glaucoma test (puff in the eye), eye sight reaction test, color bind test. the list goes in. In addition, i haven't had my eyes dilated in the same amount of time. According to my new doctor, i'm supposed to have that done every year as well. It infuriates me to think that this man has been taking my insurance money and co-pays for exams he hasn't been fully completing. Not to mention, my prescription is completely different with the new doctor than it was with Dr. Grant.
In short- DO NOT COME HERE. Hi friendly demeanor cannot possibly compensate for his rude and unprofessional receptionist, his mood swings, and his inability to do his job correctly and thoroughly.Ii wish i would have left him years ago.
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