This restaurant would generally get a very good review from me, but their last screw up was significant.
As a patron who orders chicken teriyaki (one of their most popular take out dishes) I should not have to open their take out carton to ensure that the 4 main elements of the dish (chicken, rice, veggies, and sauce) are all present. It goes without saying, unless I ask for a modification all of those items should be in my takeout box.
Long story short- I received my order, drove 15 minutes home and sat down at my dinner table only to find out that my chicken teriyaki had no sauce.
What is chicken teriyaki without sauce? Well it ain't chicken teriyaki. Didn't bother driving back to correct my order as I didn't have the time.
I will probably go back. I've been going to them since their days at Shoppers World, but until I feel like I can order again without thoroughly checking my order, my low ranking remains.