I recently went to this store to look for a particular brand of scooter and was met by a salesperson Chad who was very professional, friendly and helpful. After discussing what I was looking for he showed me what was on the floor. I stated that I was unsure and still shopping around but would like to know what the total out the door cost would be on a particular bike.
He said he would be happy to get that for me. I gave him my information and within 5-6 mins he had the results but their was an error on the info so he sent it back to be redone. When he asked, I told him if after shopping round I were to buy a bike I would be paying in cash. I waited approximately 15-20 mins before the corrected paperwork came back in the hands of a manager named Brian who completely took over the conversation, totally ignoring his salesperson. He had a very self important attitude as well as body language. He gave me the numbers and I was totally shocked. The price was almost 2 thousand dollars over the advertised price. I don't know if the over inflated price was because I was paying in cash; if he thought I would be an easy sell since I was an older female, or this is the stores policy but I wasn't going to buy anything from a business that over inflates prices and employs people who tend to bully customers as well as their co-workers. The best thing about this visit was meeting a nice salesperson like Chad.