I flew Air Canada for the first time going to Calgary this past weekend. I only wish I had flown them on the way back (I was on United). I thought all of the employees were kind and courteous. Not sure why they do their announcement in French, unless you're going to Quebec, but I didn't mind. My flight was on time. And my seating area was very comfortable and I had plenty of legroom. I was very happy to see they had Canada Dry Ginger Ale and not Seagram's as most of them have now. I would definitely fly them again, if the price is right.