I was contacted today by Laurie via email, she did apologize for a delay in her response. I really do like Zoe's and plan on returning to my favorite location on Mc Dowell & 7th Avenue. I do appreciate the follow up from Laurie and I do believe that the company strives for great customer service. I'm looking forward to my next visit.
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HI Carri,
Thank you again for sharing your experience with us. We are sorry to hear that you have received bad customer service during your last few visits and would like to apologize. We never want you leave disappointed and dissatisfied with the level of service you received and would like to apologize and invite you back in for a new experience on us. Do you mind emailing us at yelp@zoeskitchen.com? We hope you will give us another chance to make this right and share with you the true Zoës way. We look forward to hearing from you.
Thank you,
Team Zoës