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  • Think I waited about 5-6 hours... which is not unusual for an E.R. Avoid going to the E.R. if at all possible (just in case you thought E.R.s were fun, or fast, or better than most urgent cares). The doctors and nurses were fine. The facilities were clean, although the patients (myself included) were obviously not. I had huge problems with their staff - the lady at the front desk who checks patients in took my contact and insurance info down, and I double checked that it was correct. Somehow this info gets translated incorrectly to the billing department. Never received a bill and find out about the debt from checking my credit history. Yes, my fault for not checking in with them after not receiving any bills for 6 months (life lesson learned) but really they lost my insurance info, sent mail to the wrong apartment number and never tried to call me? Over a year later I finally straightened out all the bills and got the debt removed from my credit sore, but it was a customer service nightmare.
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