It's hard to find a good place to eat on the West Valley and this place was a good place to eat. A part that disappoints me is giving a negative review on the food and the service. The staff is great but management needs to reassess what is important good customer service or the quick buck. My recent order consisted of dry chow mein with no flavor, lack of sauce in the spicy eggplant, and my pad thai was dry. I called to address my issue and management wanted me to drive back to return the food since management needed to visually see it. Coming from a service industry why would I call if I didn't receive what I always expect. As a result, they are losing a valued customer and be warned if you have a complaint, bring it back or else you are out of luck.