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| - THIS COMPANY SUSPENDED IN CALIFORNIA & PERMANENTLY REVOKED IN NEVADA
I called Samsung to have my 40" television serviced and they scheduled USACO Service Corp. to service my television. I received a call from Steve Caller ID # (323) 201-8200 who asked that I call him back at (562) 741-6468. I called STEVE back and was met with a rude and condescending attitude from the beginning of the conversation. Steve accused me of wanting service on a TV that was out of Warranty, even though Samsung had already VERIFIED my warranty had approximately 90 days remaining. I told STEVE that I would be happy to provide the receipt, but that I wanted to speak to his manager because of his rude tone. When I asked for his manager, STEVE Refused to transfer me to his manager, and also refused to give me the name of his manager. When I asked for his manager's title, he screamed "its BOSS!" I asked was it a small "mom & pop type operation" or a major company, he stated that USACO was the #1 service company for the whole of Samsung across the USA. I then asked if who the CEO of the company was, and he became angry and refused to answer any of my questions, stating he would document my record that he was not servicing my television.
When I called and spoke to a Samsung Representative, I was told that STEVE had in fact documented the record, stating that my TV was out of warranty and that service to my television had been canceled. The Samsung Agent giggled and stated in fact, that according to Samsung records, my warranty did not expire until April 18, 2015 (today being January 26, 2015).
I searched the California Secretary of State Business Entity Details:
'USACO SERVICE CORP' -SUSPENDED-
ENTITY #C2193128 - Agent for Service - Walter Park,
'USACO GLOBAL, INC' -SUSPENDED-
ENTITY #C333717 - Agent for Service - Peter Chong,
'USACO CORPORATION' -SUSPENDED-
ENTITY #C0944702 - Agent for Service -Stewart Park
ALL have been SUSPENDED from doing business in the State of California.
Further, I searched the Nevada Secretary of State Business Entity Details:
'USACO SERVICE L.V, INC' -PERMANENTLY REVOKED-
ENTITY #E0449362005-2,
BUSINESS ID #NV20051505037 - Agent for Service - Stewart Park
They are PERMANENTLY REVOKED in the State of Nevada
The following names, addresses and phone numbers are attributed to this business:
Stewart Park
Walter Park
Peter Chong
16205 Distribution Way, Cerritos, CA 90703-2329
17300 Marquardt Avenue, Cerritos, CA 90703
Walter Park - 2010 W. Alondra, Compton, CA 90220
Walter Park - 605 W. Victoria, Compton, CA 90220
Peter Chong - 1636 W. 8th Street, Los Angeles, CA 90017
Peter Chong - 13572 Essence Road, San Diego, CA 92128
Stewart Park - 19745 E. Country Hollow Drive, Walnut, CA 91789
3021 S Valley View Blvd Ste 111, Las Vegas, NV 89102-0724
Stewart Park - 3455 W. Reno Avenue, Las Vegas, NV 89118
(562) 483-8747
(562) 741-6468
(323) 201-8200
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