Called them from Detroit a month in advance to make a reservation for a party of 10 for Sunday brunch. Arrived early and checked in with hostess. The rudeness from the get-go was jaw-dropping! While acknowledging our reservation, we were told "We have nothing available and have no idea how long it will be." It went downhill from there. We were seated more than an hour after our reserved time. The service was abysmal at best. The food was mediocre and cold. Some of us were almost finished before others got their food. While the manager offered 2 free appetizers in view of our wait, it was almost an hour after we were seated before that arrived... are you getting the picture? We had to repeatedly request coffee warmups. I could go on and on...suffice it to say, it's a good thing our focus was the reunion with our Toronto friends. We plan regular such get togethers, but they won't be at Pickle Barrel. What a total and profound disappointment! Shame on you!