Garage door and or opener was making some grinding noises. I inspected to find two hinges broken. Notified home warranty company and within twenty minutes received a call for scheduling and set next day appointment!!
Representative arrived and found additional broken hinge and trolly. Quickly repaired and made appropriate adjustments.
Next day I noticed gap of light at top, as I didn't inspect upon completion as I left right from driveway day before. I notified Franklin who came over same day to make closing adjustment. The next day I noticed another gap on side. Again, Franklin arrived to asses and alerted me the wind was pressing against door and causing gap. He made additional adjustments to correct.
Very pleased with the whole process from scheduling, service, and commitment to excellence. I will be recommending to family and friends.