I like my normal mechanic, but they are so busy lately I decided to give H&H a shot. I was able to get in the same day which is apparently not common. I didn't ask for pricing up front, but I was just getting my oil changed and a couple bulbs replaced. I think this is the cheapest place I've had a full-synthetic oil change...cheaper than the drive-through oil change places. I was given a time estimate upfront for how long it would take and within about 15 minutes of that time I received a call saying my car was ready. My car runs so much better now.
I'll need some major scheduled maintenance soon and requested a price quote for that. It came back at what people in internet forums say the repair should cost. I'll get a quote from my usual shop as well since they are more familiar with audis and I do like them.
The waiting area is really more of a drop off/pick up area, but there is a dunkin donuts next door or you could do like I did and pick up the light rail at the east/west station across the street and ride around until your car is done.