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| - I have passed by this place multiple times because my friend used to work at a restaurant close by. I have also wanted to try it, epecially since they do have HH! However, I'm not a steak fan nor do I spend tons of money eating out.
I had the perfect opportunity to go the other day for my friend's birthday. I got there exactly at 6 which was the reservation time. The waitress was very friendly as she asked us if we wanted any cocktails or appetizers (I get it, it's her job to upsell and ask.) However, we were still waiting on the rest of our late party.
Finally everyone arrived. My friend ordered the beef carpaccio which had balsamic vinegarette, and tasted sour. It had arugula on top. I loved the veggies, but not the sour taste of the dressing. We ordered our food at approximately 6:30, and did not receive it until past 7:11. I get it. We were a large party (we had 12 people). My friend asked for extra bread. The waitress said she would put it in right away. We did not get it until my other friend asked 40 minutes later. Now, I'm not a steak fan, so I can't give too much opinion on my steak. When our food arrived, she gave me brussel sprouts instead of the truffle mac and cheese that I had ordered. The waitress did fix that mistake and bring me mac and cheese. Someone in our party did not receive his steak. There were issues with that which you can read in other reviews. Half of the steak was medium rare and the other half was medium. I had ordered medium. My steak was COLD! As though it had been sitting there for a while. Maybe it was because I ordered mine medium and everyone else ordered theirs medium rare, so they cooked mine first and let it sit? I don't know. The mac and cheese was nice and hot, but it just made my steak seem super cold.
They cleared our table and gave each person a small plate and said it was for dessert since it was a birthday. Our waitress brought out the check and gave it to the birthday boy. Uh... we asked for separate checks. 10 min later she came back and said we can't do separate checks. So we would have to calculate the price with tax and gratuity and tell them how much to put on each card. What a HUGE inconvenience.
The manager came up to us and was told us that he would take care of us to get us out. UH... YEA that's what we were trying to do... You guys had your strict regulation of not splitting checks. You think I wanted to sit there and ponder over how much I owed. I felt that was super rude of him because I felt like he was wanted to get us out of there and just get rid of us. The dessert finally came out, and it was beignets that I read in other reviews that they received complimentary. They didn't even give us enough for everyone in the party, and why did they even need to give us plates? Plus it took FOREVERRRR! Like, it was free, so I shouldn't really complain, but it came right as the manager came over to say that he was going to "take care of us."
Something weird, when eating the appetizer, I didn't use my silverware, so when the waitress brought out the steak knives and forks, she took my napkin and silverware. Was she going to reuse? I didn't think much of it at the time, but I didn't have a napkin. Why the heck would you take mine?!?
I'm not a fan of steak to ever come here again after the horrible service I had. The food was okay, but again steak is not my thing. I spent $18. I could have made my own steak and mac and cheese for way less and not experienced that.
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