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  • This place has great pizzas but the hostess doesn't understand ADA laws with service dogs. She says it's a 20 minute wait. I say there are plenty of tables. She then says we are backed up in the kitchen. Again not that many people in the restaurant. I said ok let's just sit down and order and she then goes and says you can't bring the dog in here. I explain to her that this is a service dog and that she can come with me. She states that this is the rule here and she is aware of the federal laws. I ask to see a manager and tell her that she cannot supersede federal laws on this and she should educate herself or seek guidance from management. She continues to say no and I get frustrated to the point where i start to show my ailment under my shirt that shows my medical condition as to why I have a service dog. I tell her again to talk to her manager. She comes back and says it's fine and takes us to our table. She said it's a long wait still to be served. The food came on time with out delay. I wish businesses would do a better job at understanding laws and I wouldn't have to show my condition to prove this is real and the dog has to be with. Poor service.
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