I called 4 different places to get estimates for installing in ceiling speakers for a surround sound system. 2 of them were very high priced and out of my budget. It came down to Elite and another company. All of them were pleasant to speak to but Dylan with Elite really listened to me, worked with me on my budget and found something that I'm very satisfied with. I didn't need anything on the high end and had him install a 5.1 speaker system that fit right in my budget.
Dylan called me the day before to confirm our appointment and also called me about an hour before arriving as well. As a business owner and service provider this is a practice that I find invaluable to both the customer and the vendor. Upon arrival he took great care in covering up all my furniture and electronics to insure a clean and complete install.
He installed 8" 5.1 speakers to my receiver for TV, Blu Ray and X Box which I absolutely love! He also hooked up my turntable. Everything was calibrated to my liking. Dylan even walked me through activating my sub-woofer which I accidentally shut off after he left. He also contacted me the next day to make sure I was satisfied. I appreciated his professional courtesy, work ethic and customer service. Great product and service at a great price installed by a customer service oriented company.