Be VERY careful who you go to. Alejandro is really talented. She was unavailable so I asked the receptionist for someone who was very experienced with balayage color and they put me with Annie. She was very personable and her hair cut was great, however, the balayage was really disappointing. I have dark brown hair down to my mid back and normally it takes 2-3hours for a cut and balayage. I was in her chair for 5/12 hours. Once she washed the toner out I got a look at my hair and the highlights she put in we're practically bleached blonde in the front. She immediately toned it down again a 2nd time. I didn't have 3 more hours to wait for her to fix it. I left completely dissatisfied with the blonde (almost bleached) highlights on my dark brown hair. Not to mention I had to have Emanuel fix it 2 days later and now my hair is completely destroyed, it's fried. The texture my hair was after this salon I have never felt before. The color products they use are not high quality. BIG WARNING to anyone getting balayage here. I spent $350 at a salon to repair the damage and tone down the white streaks in my hair when I returned home. Horrible Experience.