I recently had Heath repair shutters at my rental property. He was extremely friendly and personable on the phone and was excellent at communicating with me.
This review is based on work I haven't even seen yet (my renter reported they look great) but I was very impressed with Heath. I usually find dealing with service folks unpleasant as they are often not customer-service oriented but this was not the case here. I would definitely contact him again with any shutter issues.