I'm giving the restaurant 2 stars because they didn't have the wine I ordered which was on the menu, didn't have lemonade because the soda machine was not operational and didn't have Stella beer so suggested Miller light instead - Really? On an early Saturday night already running out of beverages? That's week. I also observed them serving coke cans to customers - the least you can do is open the can and pour it as part of the service. Better yet, do it at the bar before it's served. The beverages overall took way to long to be served.
The decor and ambiance is meeh. Some Spanish artwork on the wall and white linen table cloths would make a big impact on the plain walls and brown tables.
The empanadas were ok; the paella was ok but also priced accordingly: the sausage and chicken were too dry (dark meat would be a better choice), the rice was undercooked and it could use more saffron. However, the seafood was fresh and delicious.
We will give Bacan another try and hope that with time they will implement some improvement. I saw an amazing looking scallop dish being served that I must try.