I have visited this location a number of times and usually the end result is the same, frustrated.
The store is messy, products are everywhere. The aisle signs really are not helpful at all. There are some aisles packed full and others lacking product badly.
I spent five minutes alone looking for a "congrats" banner. When I finally asked for help the gentleman seemed a bit bothered that I was asking him for help but nevertheless he brought me to an aisle that had TWO - make your own banners, both in rainbow. The limited selection sucked but I forged on.
I found the balloon that I was looking for and asked if I could get it blown up while I waited. The ladies at the front were nice but they were slow. The helium tank was having issues, at least that's what I took away from the lady trying to blow the balloon up. She went to 4 different tanks. Once I got it back to my office, it had already started deflating and looking like the letter
When paying, the computer systems were down, I waited patiently for another 5-10 minutes to get my receipt. While waiting I was just observing the area, here is what I think. 1- there is too much clutter on the counter tops. 2- The whole store needs to be reorganized, its confusing. and 3- the store looks like its going out of business with all the stuff everywhere and its kind of dirty.
The store definitely needs to be revamped, especially if the prices stay so high.