Ok, here goes another bad review for this store. This time I renewed my contract I asked myself who's getting worse Sprint, or myself? Reason is I've been with this carrier for 13 yrs! You would think they even notice when they pull out your account. Of course not, they don't care. They will make the sale as quickly as possible, won't bother to transfer anything from your old phone, will treat you like a number, since you probably are. This after you wait a whole hour to pick up a phone you ordered a month ago, and weren't notified of its arrival to the store! Bad service from staff and questionable reception.