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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-11-03 00:00:00 (xsd:dateTime)
itemReviewed	Raceway Plymouth Chrysler
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	I bought a used 2008 Jeep Grand Cherokee diesel from this dealership. At the time I didn't know it but this is a very very scetchy dealership. At this time of the purchase of the vehicle both the sales manager and the financing manager talked me into purchasing an extended warranty. I had looked over the contract and had asked questions. They told me 100% that everything (power train and body) was covered and any claims would be honoured without any problems. Also at the time of purchase of the vehicle the sales manager said that the transmission fluid and fuel filter would be changed for me free of charge. A coupe of months after my purchase a fuel line broke one day driving home from work. I had the vehicle towers me back to Raceway Chrysler. They told me that the warranty company wouldn't pay for the repair because it was a rubber fuel line that broke. If it were metal then they would have paid. About three months after that a check engine light came on. I checked the code on my scanner and it was a swirl valve issue. So I brought it back to Raceway Chrysler and they told me it was the intake manifold that was cracked. Again, they said the warranty company wouldn't pay because they claim the intake manifold want part of the engine !! So I called the warranty company to inquire why they're not paying for the repair ($4300). I got some "expert mechanic" that kept insisting what was told to me originally. This company, First Canadian Protection Plan, should be shut down for fraud and theft. They sell consumers a warranty package and don't honour anything they claim they cover. Anyways going back to Raceway Chrysler looking back I think they broke the intake manifold and just said that they found it cracked. Why I didn't clue in this earlier I don't know. The engine code says it was a swirl valve issue, which is common on these engines, but the mechanic said he found a cracked intake manifold. After researching I found that if you're not careful when removing the swirl valve that the intake manifold can easily be damaged. Damage to the point where replacement is necessary. I should have asked to see the old part. I ended up paying for the repair. So I get my vehicle back and when I get home I see another check engine light come on. I scanned it and it said glow plug failure. How can that be. I had replaced all of them already myself with new ones. So I pop the good and removed the engine cover. I see two things. First the plastic intake tube flange that connects to the turbo was cracked and broken. Second the connector for two glow plugs were disconnected. I took pictures and showed the service manager at the dealership. I plugged to glow plug connectors back on drove back there and they replaced the intake tube for free. To sum up this review the sales manager (can't remember his name) is a liar and a typical scumbag used car salesman. I found out that the fuel filter and transmission fluid he said was going to be changed was never changed. The management of the dealership should be refunding everyone they sold that bogus warranty to. The service manager said that she had so many customers that experience the same thing as me with the warranty company not paying out for repairs. Lastly, if you do have your vehicle repaired here tell the service manager that you absolutely don't want the mechanic by the name of 'Spike' to touch your vehicle. He's a rude and grumpy person that thinks he knows everything. He's the mechanic that worked on my Cherokee and broke it, and couldn't even put it back together properly. Zero (had to put one star as a minimum) stars for this place !!! Do not go here....
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Eddyc

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