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| - Just barely ok. The only thing that's keeping this review 3 stars is the service I received from other people besides our waitress, & how good the food was. I've been a server before at a busy restaurant, so I of all people can understand when one has been through a long shift or feels burnt out, but that is no reason to be outright rude to customers who are nothing but polite & don't make complicated orders. If we weren't such happy people, this experience would have ruined our day.
My fiancé & I went today around noon during lunch rush when many of the tables outside were taken. I'd read the great reviews & it was the closest breakfast spot so we came with reasonable expectations. After locating the place, we walked in smiling & looking around & immediately an older white lady server barked at us "RIGHT THERE!" while pointing us to the two-tops (2 person tables) near the register with the urgency of someone handing off a baton in an ekiden relay. Oookay, we sat down in the dimness & awaited our server.
The place looked understandably busy & after a while a redheaded server asked if we had a menu & after we said no she handed two to us & we asked if we could relocate to sunnier Table 1 by the window. She said sure.
We already had coffee beforehand so we planned to share a meal and add sides to it. Our server came after a few minutes & with no greeting asked what she could get us. I smiled & politely asked a question about the pancakes & she made it seem for all the world like she was thinking "Hurry TF up" without ever actually saying it. I dislike feeling rushed, but I hastily made our order of pumpkin pancakes with a side of bacon & asked to hold onto a menu. She left without a word. I looked to my fiancé & asked if that seemed rude to him & he agreed she seemed very rude, yet she lacked the frazzled look of a server whose tables were crashing so we figured it was a personal problem.
Seated on the other side of us outside was another couple who was seemingly forgotten & agitated (their table was in the corner but clearly visible through the glass), because about 10 mins later another server had to get our server to that table and it looked like she was apologizing then took their order, got their drinks, & stalked off. It was then I noticed she was pregnant.
A pair of regulars were then seated near us & she treated them more warmly, at least. We had to flag down the nice Japanese male server to ask if we could add to our order a side of eggs & he said sure & went off to relay. About 2 mins later our order came out complete & was brought to us by a really sweet younger white guy who was either a server or food runner & asked if we needed anything else. We said we didn't & dug in.
The pumpkin pancakes were delicious, and the eggs were made perfectly but the star of the show was the bacon, & I don't even really care for bacon actually. They were perfectly crisp, thick, with mostly meat & not oily. The pancakes were warm and yummy, the added whipped cream and pecans were a nice touch. I'd come back for the food but ask not to be seated with Tatiana as our server.
We got through the meal then asked for the check from the redheaded server once again (I wish we could have tipped HER) & our meal ended up costing only $15.60. Our server came back, said "here's your check, thanks guys!" to the table of 2 regulars & then slapped the check face down at ours without a word & left. I was actually pretty disgusted with her at this point. We discussed whether we should tip her at all & finally I decided to tip just $2 (the lowest I have ever tipped a server) when she showed up for the first time actually smiling & said we could check out with her. We paid & left. She could have made an easy $5 tip from us if she'd been polite at the very least. I doubt she made $20 in tips the whole shift that morning with that attitude.
Overall, if our server had been better & not bitter as hell, the experience would have been enjoyable. I've worked with burnt out girls who were pregnant in their last trimester who were at the end of their patience but were nicer than Tatiana. I'd go back if only for the food.
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