This is a tough review because I really love the burgers but the last two visits the service has been very slow. Last visit we were told it would be a 30 to 45 minute wait. We were seated 60 minutes later but a booth and large table remained empty but was not bussed for nearly 30 minutes. The biggest disappointment was the bartender who served us one round of beer as we waited for the table but never checked back with us - he did manage to keep his own drink filled however. Finally we were seated we immediately handed our server our menus and waited for close to an hour for the food with only once being checked on if we needed anything. Another major disappointment we were not provided peanuts or asked if we wanted peanuts... With so many choices in Madison, it will be difficult to make this one of our regular choices if they do not get their staff shaped up.