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  • The food at Willow was good. I really enjoyed their crab cakes and herbed french fries. They were generous heaps of crab cake goodness and a lovely portion of perfectly seasoned french fries. My husband ordered the Willow Burger and thought it was good as well. They also have a small patio that makes for a great place to dine in the summer. The only shortcoming from my experience was the server. He wasn't the most personable/friendly guy and his service was a little lacking. The willow burger includes 2 toppings and 1 cheese. Which is fine, but then the server asked if he wanted lettuce or tomato as these are not offered on the menu for the 2 toppings. He said lettuce, then also asked if raw red onion was possible. The server said yes, but it would be an up-charge. My husband agreed. On the bill we were charged for lettuce and onion at 25 cents a piece. The burger didn't arrive with an onion, but instead just lettuce and tomato. Besides them not getting the order right, it just seems strange to me to charge for lettuce, tomato and onion...these should be standard included toppings for a burger and charging for them just makes the restaurant seem stingy. Another incident was when my husband paid with cash and rather than return the change, the server kept it as his tip. We were going to give him that cash anyway, but it just seems like a common courtesy to bring the change back to let the customer decide to leave it in the folio. Otherwise though, our experience was good and I'd be willing to try again as all of our complaints were based on a single server.
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