I know a lot of people complain about the slow service here. I understand that and have experienced that myself on 4/22/18. It was late in the evening. There was one person working inside and a bunch of people walked in just as we pulled up. To top it off, the drive-thru speaker wasn't working well. We were tired, cranky, and just wanted our food.
How on earth could this experience rate four stars?
The turnaround came in the form of great customer service from a young man named Martel. He kept calm and handled business like a pro. I had ordered meatballs and he wasn't sure how to package them. He not only did an expert job packaging them, he had considerately made sure my requested cheese was propely melted as well. He took painstaking care to ensure that my husband's sandwich was made correctly. It really turned that trip around.