Terrible cust service. Wanted to buy a machine and had to jump through a few hoops, I get that. I expected that. Javier tells me he's going to call me right back. I wait for a half an hour, call in twice to my man there and am told it'll just be a second. Finally I have my man pass the phone and am told pretty much the same thing, he'll have a manager call me. Another half hour and I just called the store directly. Surprise, I get the manager. Now I remember why we switched to Home Depot paint.
Update: Waiting for a call back from the manager I wrote the above review and called Sherwin Williams a block down the road, bought the rig and we're on my way. My man went to Dunn Edwards because they opened at 8. At 9:05 (Sherwin Williams opens at 9) we have our rig and ready to go at Sherwin.