The gym is good as long as u don't have to deal with the customer service side of things. If ur in and out and don't have to deal with the people, ur good. U can do ur thing and gym. Once you have to talk to corporate or the people at the front desk, that's when it gets annoying. Quality assurance is lacking and professionalism is almost non existent. Front desk on their phones, talking loud about other customers, and cursing out loud. Needs improvement on this side of things.