I have been to Kinton Ramen quite a few times before, but tonight was by far the worst and I will not be back anytime soon. We ordered three items and they messed up two of them. The waiter claimed that our ticket was marked as "closed" when clearly I had not received my meal. It was a half hour wait before I got my ramen, and our appetizer order of Karaage. They actually gave our Karaage to the patrons next to us (who arrived about 15min after us) along with the same ramen that I ordered (I suspect my order when to them, which was an understandable mistake). When we complained, the waiter had the gall to take the Karaage from the other table, and offer it to us! We had to insist he make us a new order. As for the ramen, two other orders of the same thing came out of the kitchen (it was the cold ramen) and those went to other patrons as well. If there was a patron order was missing, wouldn't you give the next available one to complete the table order? They sent me to the back of the line and made me wait for a new one while my other the fat in my fellow diner's soup congealed. Poor service overall, and they didn't even offer compensation. Then to add insult to injury, the waited asked if I wanted a frequent diner card. For shame!