I ate here twice while on business in Phoenix. Why just go to Starbucks when you can visit a local place? The atmosphere is relaxed and laid back... the first time I went with my co-worker we were greeted with "what's up, guys?" It's a cool place. I had an Americano both times and it was excellent. We also indulged in a different quiche each day we visited and both were the absolute best we'd had. SO GOOD.
If I had to give any points of feedback, I'd say make the order/pickup process a little more structured and clear to patrons. It tends to get busy and there's a clear lack of instructions (oh, hipsters) from the cashiers. I'm all for laid back but not when it causes chaos.
Overall, it's a great place and I would come here again!