I have been a customer of Bay Alarm Company (formally Bonds Alarm) since March of 1986. Obviously, I've been with them so long because they are the best provider of security systems in Arizona.
If service is needed, they are available when you need them.
I lost the ability to walk in June of this year due to Necrotizing Fasciitis. I now am bound to a wheelchair. I could not set my security system because it took me too long to leave the house, with the wheelchair, the alarm would "go off" and I would have to go back in the house to reset it. I had this great system and could not use it when I went out.
When the Branch Manager, Tom Donahue, learned about this he sent his Senior Technician, David Madden, over to my house to resolve the problem. David was here about 30 minutes "setting me up". I now have a "Remote" that I can arm/disarm the system with.
Finally I can secure my property properly when I have to go out. It is so easy. I push the "ARM" button to turn it on and the "DISARM" button to turn it off. It even has a "MEDICAL EMERGENCY ALERT" button.
Thank you Bay Alarm Company, Tom Donahue & David Madden for giving me my security back!
BTW: Bay Alarm Company was started in 1946!