My appointments here have always been good. This is the only office I have visited. The staff is great in their original location are great, very friendly and quick to get you back on time.
At my last annual visit I was directed to a different office they have adjacent to their normal office. The waiting room is tiny, only a couple of chairs and it was baking hot in there. The staff in this office is rude and also gave me the wrong pre-visit instructions for an ultrasound. When I arrived for the ultrasound there was no one even in the office. Only a couple waiting with me. I asked them if anyone had been there and they said no, that she left to go across the parking lot to their main location.
Oh and the walls in the patient rooms are very thin. I could hear what the patient and doctor were talking about in the room next to me. This is an invasion of patient privacy.
If seeing Deandra as normal means I have to continue to be seen in this office I will happily change doctors or move to a different office all together.