I have taken my puppy to receive a grooming twice now and both times have been a disaster. Both times they lost all my information and I had to create new accounts. The first time I was told the price which was about $45 and when I picked her up it was $70! Of course they have a long explanation for why they over charged me so I paid it because this is my first puppy and I was educated on these things. I took her again thinking there was a slight chance things would be better. Of course I was told the price for a bath and I made it clear I didn't want them to cut her or anything unless they would do her entire body and they said okay. I arrive and they trimmed her face, cut her nails and charged me $40 for just that!! Then when I approached the woman working she was less then thrilled with my questions about pricing and challenged what they told me when I dropped her off. Then they charged me $40 instead of $37 because it was a weekend but of course I was never told that. I don't mind paying the price for the services they provide but they were rude and didn't inform me before doing what they did. I will never be returning for their grooming services.