I went in to store with no intention on purchasing anything. I already had my camera equipment and all I had was questions on how to use them. I just spent 1500 on new equipment and told the sales rep. He was very patient with me and walked me through the "how to" with everything. He spent almost an hour with me knowing I wasn't buying anything. He didn't even try to sell me something. I call this great service and even though they may be pricey, I will definitely be going back to purchase anything else I may need. Amazing service.