How to you spell customer service? Dan Wickham! Dan understood what we were looking for and the rest is history. He was patient and helpful and focused on us despite the fact that we purchased over Labor Day weekend when Tempe Honda was very busy.
This might not seem like much but I requested that contact be through email until I was ready to share my phone contact info. That request was totally respected. That is huge for me as my free time was very limited while car shopping and I didn't have to field phone calls.
Need to mention Dutch from Finance, too - he whipped through the endless paperwork and made this seemingly endless task tolerable.