this rating is an average of both Ed and I for our couples massage. It should really be a 2.5 star. (5 for Liz, 2 for Robert)
I booked us a couples massage for Saturday. My therapist was Robert and Ed had Liz.
First off let me say I have been to Massage Envy probably about 4 or 5 times over the years. I do not have a membership but every now and again I want a massage and it's right around the corner.
The front desk staff is amazing!!! Super nice. We arrived about 7:20 and filled out our intake form on the laptop. After completion, we went into the relaxation room to wait for our therapists.
Now, on my form, I gave consent for back, glutes and arms. I am extremely ticklish on my legs and feet and depending on my mood, my neck. So I basically (as in the past) just wanted my back and butt to be done.
We go in, Robert reviews my intake info and asked if I really wanted deep tissue. I said yes. He said ok well let's put firm and you can tell me if you like it softer or more intense. OK Perfect!
They leave for us to undress and get on the table. They come back in and I had my headphones in w my small IPod. He told me he wasn't sure he would be able to work around it. HUH?!? I've never EVER been told that. It's not like I have the big bulky headphones or a huge IPOD. It's very small and I have earbuds. I say um ok. I took one earbud out and tried to accommodate.
The massage begins and all is going pretty well. Then he tells me to turn over. OK. I thought I had just put the back but thought to myself it's ok try something new Lynette. MISTAKE. The arms did nothing for me and he could only do the right side of my neck. When he got to the left, I was in my ticklish mode. So he said well let's do some stretches. STRETCHES?!?! WHAT IN THE TARNATIONS?!?!? He proceeds to put my foot to my opposite knee and seriously stretch my legs. Am I in aerobics class? Am I being punked? He proceeds to "stretch" the other leg. I could've sworn I paid for a massage and not a stretch. By this time there is only a few moments left and I thought the warm towel was coming. NOPE!!!! More stretching. OMFG!
They left and I asked Ed how was his massage and he enjoyed it. I said did you get a warm towel? He said yes OMG it was amazing!
Well pffffttttttttt! Definitely feel cheated here.
Can't say that I won't go back next time Im in the mood for a massage but please believe it will NOT be with him.