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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We had a birthday party event here on Monday February 8th for our son's 6th birthday. Booking the event was flawless. Our server for the event, Amber, was also good. She had gone over the sequence of events with my wife and was very attentive to our needs. The manager, Brie, stopped into the room one time. She waved my wife numerous times to get her to settle the remaining balance outside the room which was in my eyes unprofessional. We were told that their mascot was going to come into the room to say happy birthday to our son..they didn't. They played a few games in the room but had to move tables to play. Seemed to be a little unorganized especially when Amber asked my wife to be in charge of the music system during the games. We had ordered two pizzas that came out the same time they brought our cake into the room (after about 20 minutes) so we had requested if we could take it home with us. Amber came back into the room with a white 13 gallon kitchen trash bag and said that her manager said to give it to us to use..definitely a bad first impression when this happened. When we tipped Amber she counted it right in front of our face..again, unprofessional. We filled out a survey, but no response from "corporate" to follow up. For a kids birthday party it was a great value. The kids had fun which is the most important part, but the place needs a little work in their professional and managerial skills.
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