Every time we visit this restaurant they are under staffed and out of chicken. Today at 5:20 we went thru the drive through and we were still setting in the parking lot at 5:45 waiting on our order. During this time we have heard customers complaining about service as they left and one customer return to the store with his order in hand.
Finally my wife went in and when she got the order it wasn't complete so she asked for the manager. Darlene the manager was screaming at the employees and very rude to her so she asked for a refund. Darlene the manager told my wife Popeyes is not a fast food restaurant and offered the food for free. My wife refused and Darlene said "oh well, it's no big deal".
KFC was less expensive, took less than 5 minutes from order to delivery and they were very nice.