We visited the Ice den for the first time this week with our pogo passes. Overall, we had a good experience but we really wished the staff would have asked if we had been there before and explained a little bit about the facility. We had no idea that they rented out trainers for kids to hold themselves up with, so we had to walk up to the front desk again and pay to get wrist bands for our kids- not a huge deal, but it's no fun walking in skates if you're not used to it! If you're a pogo pass holder know that you'll pay $3/person for skates and $3/person for a trainer (basically a walker kids can skate with to keep them upright). They did run out of the medium sized walkers as well, we had to wait around to get one.