First time joined this company for our 9 days east Canada tour. Tour guide " Lianna" and driver " Jean" were horrible. Tour guide gave very little history of the cities and places we visited even though she spoke fluently English. Not very knowledgeable on the history. Very little communication with the passengers. On her cell phone constantly. She also did not walk with us for any of the tours. Just dropped us off and disappeared. Unlike other tour guides we saw, they walked with their passengers on places they visited. Prepaid events such as the: Natural History Museum, Canada Museum, and Atlantic Aquarium were a waste of money. Not worth paying the money. Harbor cruise lobster dinner was awful. Lobster served with one scoop of steam rice, cold slaw, and a piece of STALE COLD dinner roll. Don't waste your money on any of these tours.